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Acceptable Use Policy Overview Our Acceptable Use Policy prohibits activities such as sending spam, hosting illegal content, or... Expected Response Times Target response times: - Technical Support: within 4 hours during business hours. - Billing and... How to Open a Support Ticket 1) Log in to the Client Area. 2) Support → Open Ticket. 3) Choose the department (Technical,... Privacy Policy Overview We collect and process limited personal data necessary to provide hosting services. We do not... Reporting Abuse or Spam Report abuse, malware, or spam originating from our network to abuse@rivetcloudhosting.co.uk.... Service Level Agreement (SLA) Summary We operate a 99.9% uptime target for shared hosting services. Scheduled maintenance is announced... Terms of Service Summary Your use of our services is governed by the Terms of Service. These terms explain our...
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